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Returns and Exchanges

 

Exchanges

In case you are not satisfied with your purchase, we will happily exchange any items that are sent back to us within 15 days of receipt. Exchanges are valid for products that are not used, altered and are returned in their original packing material.  Customers shall have to bear the return shipping charges.

Returns

We will accept returns if the products are sent to us within 15 days from the receipt of the goods, no returns or exchanges will be entertained after the expiry of the 15 day period. All returned goods must be in their original condition and must not have been used, altered or tampered with.

We, however, reserve the right to deny credit for any returns if the returned merchandise does not meet our return policy criteria. All shipping charges will be borne by the customer for any returns. However if the returns are due to some fault on our side such as a wrong item being shipped or if the items arrive in a damaged state then we shall be more than willing to bear the return shipping charges.

A restocking fee of 20% applies to all returns upon receipt of the returned goods.

No returns and Exchanges are allowed for Custom made products.